In my previous posts, I discussed the four elements of user experience — how they are constructed, how they are different from one another, etc. I’d like to call this framework VADU model, because it stands for Value, Adoptability, Desirability, and Usability. Here, I’m discussing the practical application of the model in relation to business planning. The model can help companies with:
- Identify UX priorities based on business model
- Evaluating and improving UX in alignment with business
- Develop KPIs based on UX priorities
Read on: More Than Usability: The Four Elements of User Experience, Part III
By Frank Guo
